Vorex App Overview

The Vorex app offers management tools that save you time so you can focus on important things like growing your business and servicing your customers. Whether you are an entrepreneur, Project Manager or IT provider, Vorex can be a useful management app for you; it contains numerous tools to run your business. It has functionality for project management, finances, time tracking, invoicing, billing and CRM.

Key Features

Help Desk & Ticketing

Vorex helps you deal with your service tickets in a timely manner, letting you resolve issues quickly and capture more revenue. It also helps you create and track tickets from anywhere you have internet access, and it gives you the opportunity to alter necessary tasks. The user can also monitor customer requests and process them immediately.

Employee Management

The Vorex app gives the user the opportunity to match the right personnel to each situation for immediate service. You can also appoint technicians to carry out tasks. It enables the business owner to monitor employees to determine which of them is more productive. You can use that information to assign workers to new roles. It also helps the owner to know where staff is needed in order to maximize manpower and productivity.

CRM

Vorex keeps records of daily and monthly sales and it also stores information on your customers. This allows you to monitor customer satisfaction and nourish new customers.

Billing & Invoicing

Vorex helps to eliminate mistakes in the billing process by creating computerized invoices without having to calculate costs.

Project Management

Vorex provides real-time access to project status to make you aware of updates, keeping projects on schedule and on budget. It also helps to determine which current or future projects are profitable for the company. You can use the Vorex app to manage your company’s workflow and maximize the use of your resources. You can also determine which department is lagging and where to make budget or personnel cuts for projects.

Time & Expense Tracking

Vorex allows you see the employee hours and expenses for each project. It also tracks time for profitability and resource allocation. It helps to capture billable hours easily and accurately, and it attaches expense reports to any account or projects. You can identify the departments and staff which are most productive and determine which are the most profitable projects. You can approve expenses with a single click.

Resource Allocation

With Vorex, you can view your organization in segments by taking advantage of various dashboards so you can plan and bid better. You can also make better staffing decisions with the app. Performance metrics help you assign personnel to the right task. It also helps to determine who is busy or idle on a project by monitoring their work. You can define roles and permissions for each project, and make better hiring decisions across all departments.

Differentiators

The Vorex app is different from other apps because it helps to track service tickets easily, from the device of your choice. It also gives a complete overview of customer and employee information. It is a comprehensive management system that can grow with you for many years.

Integrations

Mobile

The Vorex app is available for both Android and iOS devices.

Pricing Options

There are two subscription package options. To find out pricing call the Toll-Free Line or the Local line listed below under Support & Contact Info.

Professional Package:

  • Project Management
  • Time Expense & Tracking
  • Billing, Invoicing & Budgeting
  • Resource Allocation
  • Customer Relationship Management (CRM)
  • Customizable Workflows
  • 24 / 7 / 365 Support
  • QuickBooks Integration

Platinum Package:

  • Project Management
  • Time Expense & Tracking
  • Billing, Invoicing & Budgeting
  • Resource Allocation
  • Customer Relationship Management (CRM)
  • Customizable Workflows
  • 24 / 7 / 365 Support
  • QuickBooks Integration
  • Help Desk & Ticketing
  • Asset Management

There is also a 14-day free trial available for the Vorex app.

Support & Contact Info

You can get in touch with Vorex through their Contact page, or by phone:

  • Toll Free – 1-888-908-6739
  • Local – (305) 537-1400

Social Links

 

The Bottom Line

Vorex is a robust tool for managing your business. It has enough bells and whistles to satisfy the pickiest geek, but it is user-friendly enough to help the average businessperson get a business under control. Once you master the learning curve, you will have a well-managed business and an efficient operation. You may find that you need less personnel in the back office and more employees on the front lines securing and servicing customers.

One of the best ways to get ready for Vorex is to watch the extensive videos that are available. This will help you see functionality and determine if Vorex is for your company. Utilize the 14-day trial period to try the app on for size. If and when you are ready to pay for the service, you will be ready to gear up and learn how to use the app to your advantage.

Using the Vorex app is a big step upward in your business management approach. Prepare yourself as much as you can before you utilize it, and be prepared to learn some new processes as you move your business forward.

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